Showcase
As Business Bookers grew from couple of development teams to a whole multifunctional department, the need for a unified knowledge base arised. The goal was to have a place where people could share knowledge through articles and comments, as well as submit tickets to different teams within the department.
My role was to create design template for the Business Bookers portal and validate them with internal users. Below are the results of this work.
2018
Business Bookers
The biggest feedback from the team was that the design had to be easily maintainable without designer’s involvement. For example, landing page icons looked pretty, but this wasn’t a scalable solution in the long run. We decided to uses colors instead of icons to differentiate sections.
To better present the design, I created prototype bringing all screens together.
